1. Data controller
The data controller is Mucho Real Estate (represented by Cihan Duran).
- Address: Müskebi Mah. Cumhuriyet Cad. No:67/C, 48400 Bodrum/Muğla, Türkiye
- Email: [email protected]
- Phone: +90 541 575 55 20
- Real Estate Trade Authorization No: 4801377
2. Personal data we process
When you submit the enquiry form or contact us, we may process:
- Identity and contact details: full name, phone number, email address
- Enquiry details: the topic you are interested in, the content of your message, the page from which you submitted the form
- Security data: verification data and IP address used to protect the form against automated submissions
3. Purposes
- To respond to your enquiry and contact you
- To prepare services or quotes you ask for
- To prevent misuse and automated submissions and to keep our systems secure
- To meet our legal obligations
4. Legal grounds
We process your data to take steps at your request before entering into a contract, to comply with legal obligations, for our legitimate interests, and on the basis of the consent you give by ticking the box on the form.
5. Transfers
We share your data only for the purposes above and only as needed, with service providers that host the website, verify the form and deliver email, and with authorities where legally required. Some of these providers may be located abroad; transfers are made in accordance with the relevant provisions of KVKK.
6. Retention
We keep your data for as long as needed to resolve your enquiry and for the applicable legal periods, then delete, destroy or anonymise it.
7. Your rights
Under Article 11 of KVKK you may ask whether your data is processed, request information about it, learn its purposes and whether it is used accordingly, know the third parties it is transferred to in Türkiye or abroad, request correction of incomplete or inaccurate data, request deletion or destruction, request that these actions be notified to recipients, object to a result against you arising from automated analysis, and claim compensation for damage caused by unlawful processing.
8. How to apply
Send your request with information that verifies your identity to [email protected] or to our postal address above. We respond depending on the nature of the request, within thirty days at the latest.
9. Cookies
See our Cookie Policy.